IBM Websphere is one of the leading e-commerce solutions on the market ensuring a smooth and consistent shopping experience. In the era of the customer, mobile optimization paired with social commerce is a requirement. Create an immersive brand experience with contextual and relevant content. This solution offers real time marketing action and advertising campaigns embedded in the online shop.
IBM Websphere commerce is not only an online shop. It is also a software platform for e-commerce, including marketing, sales and order management functions. With IBM Websphere Commerce you will be able to offer all of your customers a shopping experience on all touch points: mobile, in social media and in the shops.
The E-Commerce solution includes the following core functions:
- High-volume B2B & B2C business models on different locations
- Order management & order fulfilment: improve your customer service with a thorough insight in the stock- and order status
- Marketing and merchandising: provide marketing activities across different channels in a personalised way
- Social commerce: make use of social networks to increase conversion rate
- Comprehensive analysis: always keep the overview of your customer- and distribution channels
- Sales configurator: complex products and services require an intuitive configurator